Printing problems
Laura Zimmerman
via web
I am having trouble printing recipes. When I click the Print to PDF button I get a blank window. I've tried this in both Chrome and IE. I just went and updated Adobe Reader, cleared the cache, and rebooted. I still have blank windows in both browsers when I try to print to PDF. I would really like to print the PDF so it looks nicer in my recipe book.
When I try to do the normal print the margins are so far to the left it leaves the amounts of the ingredients off. This is only a problem in Chrome I can print successfully in IE. Not a huge deal but I never use IE so it's just more of an annoyance to have to open a different browser when I want to print.
The strange thing is that I wasn't having these problems last week. Has anything changed with the site? I don't remember seeing 2 print buttons (PDF and Normal) last week when I printed my recipes out but then I'm pretty new so maybe I'm not remembering correctly. If nothing changed with the site I guess I need to look more closely at my computer for the problem.
Thanks for all you do with Plan to Eat - it's really an awesome service!! It's saved me lots of money at the grocery store already and I'm just getting started :)
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Support Staff 2 Posted by Clint on 25 Jan, 2012 05:40 PM
Hi Laura,
I added the Print to PDF option last week and it does look like I also
changed the margins for the old print functionality (the Normal Print
button). I just updated the normal print to include a larger margin so it
shouldn't clip the ingredients. Let me know if that helps!
I'm not sure why your browser is not displaying or downloading the PDF.
What happens when you visit this url?
http://www.plantoeat.com/recipes/24251/print.pdf
Yours,
Clint
3 Posted by sewingmom2many on 25 Jan, 2012 10:25 PM
Hi Clint,
Whatever you did worked for both problems! The margins are over so I can read all of the ingredients now - tthough my hole punch still catches them but it's ok because the PDF printing is working and that's exactly what I really wanted anyway.
Thanks so much for the quick attention!
Laura
Support Staff 4 Posted by Clint on 26 Jan, 2012 03:21 AM
Glad we figured it out! Yours, Clint